We deliver promptly, reliably and worldwide - so that your device is ready for use again as quickly as possible.
We have almost every spare part in stock on over 2,000 square meters of storage space.
We test all used spare parts for medical devices for full performance in our in-house test center.
SPARE PARTS FOR MEDICAL TECHNOLOGY – PROMPT, RELIABLE AND WORLDWIDE
The sudden failure of a medical device creates organizational and economic chaos and, in an emergency, can even endanger the health of a patient. In order to keep downtimes in practices and clinics as short as possible, it is crucial to have the right spare parts ready in the shortest possible time – prompt so to speak. The entire structure and procedure of PROMPT enables exactly that for you! We have over 7,500 spare parts permanently in stock and ready for dispatch. Our online order form ensures that you are definitely ordering the right part for your medical technology device. Used spare parts only leave our premises in top condition and our shipping department works at top speed. At PROMPT the name says it all.
square meters storage area
Countries supplied so far
for an offer when sold from stock
after receipt of payment ready to ship
COMPLETE OFFER ACCORDING TO YOUR REQUIREMENTS
You will usually receive an offer for sale from stock within an hour. At your request, we will also calculate and take over the shipping and compare the transport options for you with regard to whether you want to have the spare part with you in the fastest or cheapest way. Shipping and insurance costs are then automatically included in the offer and of course correspond to the best possible price-performance ratio.
MEDICAL SPARE PARTS AVAILABLE WORLDWIDE
International deliveries of spare parts for medical technology are part of daily business at PROMPT. So far we have delivered to over 90 countries and the number is constantly increasing. If necessary, we can organize the entire shipment for you, whether within the EU or to the remotest places in the world. After receipt of payment, your spare part will normally be on its way to you within 24 hours.
We sell spare parts for medical technology exclusively of the highest quality – both new and used. In order to guarantee that used parts are in perfect condition, we have installed a test center with special test systems on our premises.
For older series, spare parts are often no longer available from the manufacturer. With high quality used spare parts, the life cycle of an old medical device can often be extended efficiently and sustainably.
FIND THE RIGHT MEDICAL TECHNOLOGY SPARE PARTS
Finding the right spare part can sometimes be difficult, because even within a product range, different parts can be installed depending on the year of manufacture. That is why the PROMPT online order form is based on the article number that can be found on each part. Basically, you don’t have to do anything more than read it off from the defective part and enter it into our order form. In this way, you will always receive the right spare part for your medical device. Should you still have any questions, the PROMPT team will be happy to advise you personally.
PROMPT Medser Medical Parts was spun off from MEDSER Medical Services in 2015 to sell spare parts for medical technology. MEDSER has been a specialist in SIEMENS® CT-Scanners for over 20 years – internationally active and recognized. MEDSER supports its customers in the diagnostic radiology with expert repairs of used devices as well as maintenance and repairs – often well beyond the support period guaranteed by the manufacturer. With a strong parent company behind us, PROMPT delivers new and used spare parts worldwide and in record time.
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