We deliver promptly, reliably and worldwide – so that your CT is ready for use again as soon as possible.
Prompt, reliable and worldwide
While the maintenance of a computer tomograph can be planned in advance, a sudden defect causes chaos, both organizationally and economically. In order to keep downtimes in practices and clinics as low as possible, it is crucial to have the right spare parts available in the shortest possible time. We have designed our entire structure and approach to make this possible!

2000
square meters storage area
7500
Spare parts
in stock
90
Countries supplied so far
1
for an offer when sold from stock
24
after receipt of payment ready to ship

Our Services

Complete offer according to your requirements
You will usually receive an offer for sale from stock within an hour. At your request, we will also calculate and take over the shipping and compare the transport options for you with regard to whether you want to have the spare in the fastest or cheapest way. Shipping and insurance costs are then automatically included in the offer and naturally correspond to the best possible price-performance ratio.

CT spare parts available worldwide
International delivery is part of our daily business. So far we have delivered to over 90 countries and the number is constantly increasing. If necessary, we can organize the entire shipment for you, whether within the EU or to the remotest places in the world. After receipt of payment, your spare part will normally be on its way to you within 24 hours.

Reliable quality
We only sell original Siemens® spare parts – both new and used. In order to guarantee that used parts are in perfect condition, we have installed a test center with special test systems on our premises. For older CT series, spare parts are often no longer available from the manufacturer. The life cycle of an old CT can often be extended efficiently and sustainably with high-quality used spare parts.

Find the right spare parts
Finding the right spare part can sometimes be difficult, because even within a product range, different parts can be installed depending on the year of manufacture. That is why our online order form is based on the article number that can be found on every installed part. Basically, you don’t have to do anything more than read it off from the defective part and enter it into our order form. In this way you will always receive the right spare part. Should you still have any questions, the PROMPT team will be happy to advise you personally.
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About Us
PROMPT Medical Parts was spun off from MEDSER Medial Services in 2015 to sell Siemens® OEM replacement parts for computer tomographs. MEDSER has been a specialist in SIEMENS® computer tomographs for more than 20 years – internationally active and recognized. MEDSErR supports its customers in diagnostic radiology with expert maintenance and repairs of computer tomographs – often well beyond the support period guaranteed by the manufacturer. With a strong parent company behind us, PROMPT delivers new and used CT spare parts worldwide and in record time.
News
- The benefits of more slices (6 vs 64)In this comparison we compare the performance of two systems. One has 6 slices (like an Emotion 6), the other has 64 slices (like a Sensation 64).
- Save money with exchange pricesWhen buying spare parts you can save a lot of money, as long as you can stick to a few small rules. Besides the outright prices there is the option of exchange prices, especially for the more expensive items.
- Sensation vs EmotionEmotion devices are significantly smaller than those of the Sensation series. It is not only the gantry itself that has smaller dimensions but space must also be created in the floor and outside the building for a Sensation CT.
Any more questions?
We will be happy to help.
Please contact our Service Department: